Privacy Policy

Effective Date: 19/04/2026

Linchpin ("we", "our", "us"), operated by Harsh Sharma and Gagandeep Singh, under the brand name "Sarvaarth", is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our platform. By using Linchpin, you agree to the practices described below.

1. Information We Collect

a) Account Information

  • Name
  • Email address
  • Password (stored in encrypted/hashed form)

b) Usage & Activity Data

  • Tasks and progress within the platform
  • Feature usage and interaction data

c) Technical Data

  • IP address
  • Device and browser type
  • Log data (timestamps, pages visited)

d) User Inputs

Any content, prompts, or data you input is processed to generate outputs.

2. How We Use Your Data

We use your data to:

  • Create and manage your account
  • Provide personalized outputs and track progress
  • Improve platform performance and usability
  • Ensure security and prevent misuse
  • Communicate updates or support responses

3. Legal Basis for Processing

We process your data based on:

  • Your consent
  • Legitimate interest (service improvement, security)
  • Legal obligations

4. Data Sharing

We may share data with trusted third-party service providers, including:

  • Analytics providers (such as Google Analytics) to understand user behavior and improve our services
  • Hosting and infrastructure providers
  • AI processing service providers

These third parties are authorized to use your data only as necessary to provide services to us and are expected to maintain appropriate security measures.

We do not sell your personal data.

5. Data Storage & Security

  • Passwords are encrypted/hashed
  • Reasonable safeguards are implemented

However, no system is completely secure.

6. Data Retention

We retain data:

  • While your account is active
  • As required for legal or operational reasons

You may request deletion at any time.

7. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent

Contact: support@thelinchpin.in

8. Cookies & Tracking

We use cookies and similar technologies to operate and improve Linchpin.

1. Essential Cookies

Required for login, account access, and security.

2. Analytics Cookies

Help us understand user behavior and improve the platform.

3. Preference Cookies

Store user settings for better experience.

Consent: You can accept, reject, or manage cookie preferences at any time via the cookie banner.

9. Children's Privacy

Not intended for users under 13.

10. International Data Transfers

Your data may be processed outside your country with reasonable safeguards.

11. Updates

We may update this policy. Continued use = acceptance.

12. Contact

support@thelinchpin.in